Terms of Services

Terms of Services

Agreement to Terms

Welcome to Mail On Deck ("we," "us," "our," or "Mail On Deck"). These Terms of Service ("Terms") govern your access to and use of our website at https://mailondeck.com and our temporary email services (collectively, the "Service").

By accessing or using Mail On Deck, you agree to be bound by these Terms. If you do not agree to these Terms, do not use the Service.

Please also review our Privacy Policy, which is incorporated into these Terms by reference.

Service Description

Mail On Deck provides a free temporary email service that allows users to:

  • Generate instant, disposable email addresses
  • Receive emails without registration
  • Copy email addresses to clipboard
  • Access emails via QR code
  • Delete email addresses at any time
  • Receive browser notifications for new emails
  • View and download emails and attachments

Important Service Characteristics:

  • Mail On Deck is a temporary email service, not a traditional full-featured email provider
  • You cannot send emails using Mail On Deck; you can only receive them
  • All emails are automatically deleted after 24 hours
  • Emails may be publicly accessible to any user of the system
  • Mail On Deck has no control over the content of emails sent to temporary addresses
  • Service availability and domain names are not guaranteed and may change without notice

Definitions

For the purposes of these Terms:

  • "Service" refers to Mail On Deck's temporary email service, website, and all related features
  • "User" or "You" refers to any individual or entity accessing or using the Service
  • "Temporary Email Address" means the disposable email address generated by the Service
  • "Free Service" refers to the basic Mail On Deck features available without payment
  • "Premium Service" or "Premium Features" refers to paid subscription features (if available)
  • "Content" means any data, text, images, or other materials transmitted through the Service
  • "Account" refers to a registered user account (for Premium features only)
  • "We," "Us," "Our" refers to Mail On Deck
  • "Agreement" refers to these Terms of Service and our Privacy Policy

Acceptance of Terms

By accessing or using Mail On Deck, you confirm that:

  1. You have read, understood, and agree to be bound by these Terms
  2. You have read and agree to our Privacy Policy
  3. You are legally capable of entering into binding contracts
  4. You will comply with all applicable laws and regulations

If you are using the Service on behalf of an organization, you represent that you have the authority to bind that organization to these Terms.

User Eligibility

You must be at least 13 years of age to use this Service. If you are between 13 and 18 years of age (or the age of legal majority in your jurisdiction), you may only use the Service with the consent and supervision of a parent or legal guardian who agrees to be bound by these Terms.

By using the Service, you represent and warrant that you meet these eligibility requirements.

Service Availability and Modifications

No Guarantee of Availability

Mail On Deck makes no warranty of reliability, availability, or suitability for any purpose. We reserve the right to:

  • Modify, suspend, or discontinue the Service (or any part thereof) at any time
  • Remove or change available domain names without notice
  • Alter Service features, functionality, or performance
  • Terminate the Service entirely without prior notice or liability

Service Modifications

We may update, enhance, or modify the Service at our sole discretion, including:

  • Adding or removing features
  • Changing user interface or functionality
  • Implementing bug fixes, patches, or updates
  • Modifying performance or capacity limitations

You acknowledge that:

  • We have no obligation to maintain any particular features
  • Service modifications may affect your use of the Service
  • Your continued use after modifications constitutes acceptance of changes

Temporary Nature of Service

Given the temporary nature of our Service:

  • Emails are stored for a maximum of 24 hours
  • Domain names may be changed or removed at any time
  • Email addresses may become unavailable without warning
  • We cannot restore emails or domains once deleted
  • Service uptime is not guaranteed

User Responsibilities and Acceptable Use

Your Obligations

By using Mail On Deck, you agree to:

  1. Access emails ONLY through Mail On Deck's official platforms (website, authorized extensions, or official applications)
  2. Not use the Service for any unlawful purpose, directly or indirectly
  3. Not receive, store, or view private or confidential information using temporary email addresses
  4. Not use temporary emails for important accounts or sensitive data that requires long-term access
  5. Comply with all applicable laws, regulations, and third-party terms of service

Prohibited Uses

You expressly agree NOT to:

  • Use the Service to receive emails containing illegal content
  • Attempt to circumvent Service limitations or security measures
  • Use the Service to facilitate fraud, phishing, spam, or other malicious activities
  • Register for financial services, government services, or other critical accounts
  • Receive passwords, authentication codes, or sensitive personal information
  • Share access credentials (for Premium accounts) with unauthorized users
  • Reverse engineer, decompile, or disassemble any part of the Service
  • Use automated systems (bots, scrapers) to access the Service without permission
  • Violate any third-party intellectual property rights
  • Transmit viruses, malware, or other harmful code
  • Interfere with or disrupt the Service or servers
  • Impersonate any person or entity

Consequences of Violation

Violation of these terms may result in:

  • Immediate termination of your access
  • Deletion of your account (if applicable)
  • Legal action and reporting to authorities
  • No refund for any paid services

Email Privacy and Public Domain

CRITICAL UNDERSTANDING: READ CAREFULLY

No Expectation of Privacy

By using Mail On Deck, you acknowledge and agree that:

  1. All emails received through temporary addresses are PUBLIC DOMAIN
  2. Any user of Mail On Deck may potentially view your emails
  3. Emails are NOT private, confidential, or secure
  4. We have NO control over email content sent to your temporary address
  5. Emails may be altered, modified, or deleted by the system
  6. Any email you induce others to send becomes public domain immediately

Your Explicit Agreement

You explicitly agree that:

  • You will NOT use Mail On Deck for private or confidential communications
  • You will NOT receive sensitive personal information (Social Security numbers, financial data, health records, passwords, authentication codes, etc.)
  • You understand that emails may be viewable by any user
  • You accept all risks associated with receiving emails through a public system

System Control

Mail On Deck:

  • Has no control over material sent to temporary mailboxes
  • Cannot prevent others from accessing emails
  • Cannot guarantee email delivery or availability
  • May alter or delete emails at any time
  • Assumes no responsibility for email content

Data Retention and Deletion

Automatic Deletion

All emails and temporary email addresses are automatically and permanently deleted after 24 hours maximum.

  • Emails cannot be recovered after deletion
  • No backup copies are maintained
  • Deletion is permanent and irreversible

Manual Deletion

You may manually delete your temporary email address and all associated emails at any time by:

  • Clicking the "Delete" button on the homepage
  • Generating a new temporary address
  • Closing your browser session

No Restoration

Mail On Deck has no ability to restore emails or email addresses once they are deleted. Do not rely on Mail On Deck for important communications.

Account Registration (Premium Features)

If we offer Premium features requiring account registration:

Account Creation

  • You may need to provide a valid email address for authentication
  • You are responsible for maintaining account security
  • You must provide accurate and current information
  • You are responsible for all activity under your account

Account Security

  • Keep your login credentials confidential
  • Notify us immediately of any unauthorized access
  • We are not liable for losses due to unauthorized access resulting from your failure to secure your account

Account Termination

We reserve the right to suspend or terminate your account at any time for:

  • Violation of these Terms
  • Fraudulent or illegal activity
  • Failure to pay subscription fees
  • Any reason at our sole discretion

Subscription Terms and Pricing

Free Service

Mail On Deck's basic features are free and include:

  • Access to free domain list
  • Instant email address generation
  • Copy to clipboard and QR code functionality
  • Email receiving and viewing
  • Automatic email notifications
  • Download email sources (.EML)
  • 24-hour email storage

Premium Service (If Available)

If we offer Premium subscriptions, additional features may include:

  • Multiple simultaneous mailboxes
  • Premium domain access (non-blacklisted, quality-checked)
  • Extended email storage (up to 30 days)
  • Private addresses with full ownership
  • Ad-free experience
  • Priority customer support
  • Enhanced privacy and security features

Subscription Pricing

Premium pricing (subject to change):

  • Monthly Subscription: $9.99/month
  • Annual Subscription: $59.99/year (save 50%)

Prices are in U.S. dollars and may vary by country. Exact pricing will be displayed during checkout.

Future Features

Your purchase is not contingent on delivery of any future functionality or features, nor dependent on any oral or written public comments regarding future features.

Payment and Billing

Payment Processing

  • All payments are processed securely through Paddle.com, our authorized payment processor
  • Paddle.com is the Merchant of Record for all orders
  • You must provide valid payment information (credit card or PayPal)
  • We do not store your payment information

Billing Cycle

  • Monthly subscriptions are billed every month
  • Annual subscriptions are billed every year
  • Payment is charged when you confirm the initial subscription purchase
  • Subscriptions automatically renew unless canceled

Auto-Renewal

  • Subscriptions automatically renew at the end of each billing cycle
  • Your account will be charged within 24 hours before the current period ends
  • Auto-renewal continues unless turned off at least 24 hours before renewal
  • You can manage subscription and turn off auto-renewal in your Account Profile

Price Changes

We reserve the right to change subscription pricing at any time. Price changes:

  • Will be communicated in advance
  • Will not apply retroactively
  • Will only apply to renewals after notification
  • Will give you the option to cancel before renewal

If you do not agree to price changes, you may cancel your subscription before renewal.

Cancellations and Refunds

Cancellation Policy

You may cancel your subscription at any time by:

  1. Logging into your Mail On Deck account
  2. Going to the Profile section
  3. Clicking "Cancel Subscription"

After cancellation:

  • You will continue to have Premium access until the subscription expires
  • No further charges will be made
  • Your account will revert to Free Service after expiration

Refund Policy

30-Day Money-Back Guarantee:

  • You may request a full refund within 30 days of purchase
  • Refunds are processed to your original payment method
  • You can request a refund by contacting support@mailondeck.com
  • After refund, you will lose access to Premium features immediately

Refund Limitations:

  • Refunds are granted up to 2 times maximum per user
  • After 2 refunds, future purchases are non-refundable
  • No refunds for renewals canceled after the renewal charge
  • No refunds for accounts terminated for Terms violations
  • No partial refunds for unused portions of subscription periods

How to Request a Refund

Contact us at support@mailondeck.com with:

  • Your account email address
  • Order/transaction ID
  • Reason for refund request

We will process valid refund requests within 5-7 business days.

Intellectual Property Rights

Our Property

The Service and all content, features, and functionality, including but not limited to:

  • Software, code, and algorithms
  • Text, graphics, logos, images, and design
  • User interface and visual design
  • Trademarks, service marks, and trade names
  • All derivative works and improvements

are owned by Mail On Deck, our licensors, or other content providers, and are protected by international copyright, trademark, patent, trade secret, and other intellectual property laws.

License to Use

We grant you a limited, non-exclusive, non-transferable, revocable license to:

  • Access and use the Service for personal, non-commercial purposes
  • Use the Service in accordance with these Terms

You may NOT:

  • Copy, modify, or create derivative works of the Service
  • Reverse engineer, decompile, or disassemble the Service
  • Remove or alter proprietary notices
  • License, sell, rent, lease, transfer, or distribute the Service
  • Use the Service for commercial purposes without authorization

Trademark Notice

"Mail On Deck" and associated logos are trademarks of Mail On Deck. Unauthorized use is prohibited.

User Content and Submissions

Feedback and Suggestions

If you submit feedback, suggestions, ideas, or proposals ("Submissions") to us:

  • Submissions automatically become our sole and exclusive property
  • We may use Submissions for any purpose without compensation or credit
  • We have no obligation to keep Submissions confidential
  • We may use, copy, modify, publish, or redistribute Submissions freely

User-Generated Content

Any content you cause to be sent to Mail On Deck temporary addresses:

  • Becomes public domain
  • Is not confidential or proprietary
  • May be accessed by any user
  • May be used, modified, or deleted by us

Third-Party Services and Links

Third-Party Links

The Service may contain links to third-party websites, services, or resources that are not owned or controlled by Mail On Deck.

We are not responsible for:

  • Content, accuracy, or practices of third-party sites
  • Privacy policies of external websites
  • Products or services offered by third parties
  • Damages resulting from use of third-party services

You acknowledge:

  • Third-party sites have separate terms and policies
  • You access third-party sites at your own risk
  • We do not endorse third-party sites or services

Third-Party Service Providers

We may use third-party service providers for:

  • Payment processing (Paddle.com)
  • Analytics and advertising
  • Website hosting and maintenance
  • Customer support tools

These providers have access only to information necessary to perform their functions and are bound by confidentiality agreements.

Disclaimer of Warranties

"AS IS" Service

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED.

To the maximum extent permitted by law, we disclaim all warranties, including but not limited to:

  • Merchantability: No warranty that the Service is suitable for any purpose
  • Fitness for a Particular Purpose: No warranty that the Service meets your specific needs
  • Non-Infringement: No warranty that the Service doesn't infringe third-party rights
  • Accuracy or Reliability: No warranty regarding content accuracy
  • Availability: No warranty of uninterrupted or error-free operation
  • Security: No warranty that the Service is secure or free from viruses

Specific Disclaimers

We make no warranty that:

  • The Service will meet your requirements
  • The Service will be available, timely, secure, or error-free
  • Results from Service use will be accurate or reliable
  • Defects will be corrected
  • Specific domain names will be available
  • Emails will be delivered, stored, or accessible
  • Email content will be unaltered

Use at Your Own Risk

You acknowledge that:

  • You use the Service entirely at your own risk
  • We cannot guarantee email delivery or privacy
  • Technical issues may occur without warning
  • Data may be lost, deleted, or become inaccessible

Limitation of Liability

Maximum Liability

TO THE FULLEST EXTENT PERMITTED BY LAW, MAIL ON DECK SHALL NOT BE LIABLE FOR ANY DAMAGES WHATSOEVER.

Our total liability for all claims related to the Service is limited to the amount you paid us in the 12 months preceding the claim (if any).

Exclusion of Damages

WE ARE NOT LIABLE FOR:

  • Direct damages: Loss of profits, revenue, or business opportunities
  • Indirect damages: Consequential or incidental damages
  • Data loss: Loss of emails, data, or information
  • Service interruption: Downtime, errors, or unavailability
  • Privacy breaches: Unauthorized access to emails
  • Third-party actions: Damages from third-party websites or services
  • User error: Mistakes in using the Service
  • Equipment damage: Harm to computers or devices
  • Email content: Damage from viewing or receiving emails
  • Lost opportunities: Inability to receive important emails

Assumption of Risk

You expressly agree to assume all risks associated with:

  • Using a public temporary email service
  • Receiving emails that may contain malicious content
  • Potential loss of emails or email addresses
  • Service outages or modifications
  • Third-party interception of emails

Your Remedy

Your sole remedy for dissatisfaction with the Service is to stop using it.

Jurisdictional Limitations

Some jurisdictions do not allow limitation of liability for incidental or consequential damages, so these limitations may not apply to you.

Indemnification

Your Agreement to Indemnify

You agree to indemnify, defend, and hold harmless Mail On Deck and its officers, directors, employees, agents, affiliates, and partners from and against any and all claims, liabilities, damages, losses, costs, expenses, or fees (including reasonable attorneys' fees) arising from:

  1. Your use or misuse of the Service
  2. Your violation of these Terms
  3. Your violation of any law, regulation, or third-party rights
  4. Content you receive through the Service
  5. Your violation of any third-party intellectual property rights
  6. Any claim that your use of the Service caused damage to a third party

Defense of Claims

We reserve the right to assume exclusive defense and control of any matter subject to indemnification, in which case you will cooperate with us in asserting any available defenses.

Termination

Termination by You

You may stop using the Service at any time. You do not need to notify us.

For Premium accounts, you should cancel your subscription through your Account Profile.

Termination by Us

We may suspend or terminate your access to the Service immediately, without notice or liability, for any reason, including:

  • Violation of these Terms
  • Fraudulent, abusive, or illegal activity
  • Non-payment of subscription fees
  • Extended periods of inactivity
  • At our sole discretion

Effect of Termination

Upon termination:

  • Your right to use the Service immediately ceases
  • We may delete your account and all associated data
  • You remain liable for all obligations incurred before termination
  • Sections of these Terms that by nature should survive will survive (including warranty disclaimers, liability limitations, and dispute resolution)

No Refunds Upon Termination

If we terminate your account for Terms violations, you are not entitled to any refund of subscription fees.

Dispute Resolution and Arbitration

Informal Negotiation

Before filing a claim, you agree to contact us at support@mailondeck.com and attempt to resolve the dispute informally for at least 60 days.

Notice of Dispute

A Notice of Dispute must include:

  • Your name, address, and contact information
  • Description of the dispute
  • Relief requested

Binding Arbitration

If informal negotiation fails, disputes will be resolved through binding arbitration, NOT court litigation.

YOU ARE WAIVING YOUR RIGHT TO A JURY TRIAL.

Arbitration Terms

  • Arbitration will be conducted by the American Arbitration Association (AAA)
  • Governed by AAA's Commercial Arbitration Rules
  • Arbitrator's decision is final and binding
  • Conducted in English
  • Location: To be determined by the arbitrator

Exceptions to Arbitration

This arbitration clause does NOT apply to:

  • Claims for injunctive or equitable relief regarding intellectual property rights
  • Small claims court matters within jurisdictional limits

Class Action Waiver

YOU AGREE THAT DISPUTES WILL BE RESOLVED ON AN INDIVIDUAL BASIS ONLY.

You waive any right to participate in class actions, class arbitrations, or representative proceedings.

Costs

The prevailing party in arbitration may be entitled to recover reasonable attorneys' fees and costs.

Changes to Terms

Right to Modify

We reserve the right to modify these Terms at any time, at our sole discretion.

Notification of Changes

We will notify you of material changes by:

  • Posting updated Terms on this page
  • Updating the "Last Updated" date
  • Sending email notification (for registered users)
  • Posting notice on our homepage

Material Changes

For material changes, we will provide at least 30 days' notice before new terms take effect.

Acceptance of Changes

Your continued use of the Service after changes become effective constitutes acceptance of the new Terms.

If you do not agree to new Terms, you must stop using the Service and cancel any subscription.

Miscellaneous

Entire Agreement

These Terms, together with our Privacy Policy, constitute the entire agreement between you and Mail On Deck regarding the Service and supersede all prior agreements.

Severability

If any provision of these Terms is found unenforceable by a court, that provision will be modified to the minimum extent necessary, and other provisions will remain in full effect.

Waiver

Our failure to enforce any right or provision of these Terms does not constitute a waiver of that right or provision.

Assignment

You may not assign or transfer these Terms or your rights under these Terms. We may assign these Terms without restriction.

No Partnership

Nothing in these Terms creates a partnership, joint venture, employment, or agency relationship between you and Mail On Deck.

Force Majeure

We are not liable for failure to perform due to causes beyond our reasonable control, including natural disasters, war, terrorism, riots, embargoes, acts of civil or military authorities, fire, floods, accidents, network infrastructure failures, strikes, or shortages of transportation, facilities, fuel, energy, labor, or materials.

Headings

Section headings are for convenience only and have no legal effect.

Governing Law

These Terms are governed by the laws of the State of [Your State/Country], without regard to conflict of law principles.

Statute of Limitations

Any claim arising from the Service must be filed within ONE (1) YEAR after the claim arose. Otherwise, the claim is permanently barred.

Language

These Terms are provided in English. If translated, the English version prevails in case of discrepancies.

Electronic Communications

You consent to receive communications from us electronically, and agree that electronic communications satisfy any legal requirement for written communication.

Contact Information

If you have questions, concerns, or feedback regarding these Terms of Service, please contact us:

Mail On Deck

We will respond to inquiries within 1-5 business days.

Acknowledgment

BY USING MAIL ON DECK, YOU ACKNOWLEDGE THAT:

  1. You have read and understood these Terms of Service
  2. You agree to be bound by these Terms
  3. You understand the temporary and public nature of the Service
  4. You will not use the Service for private or confidential communications
  5. You accept all risks associated with using a temporary email service
  6. You waive any claims against Mail On Deck for email loss, content, or service interruptions

IF YOU DO NOT AGREE TO THESE TERMS, DO NOT USE THE SERVICE.

These Terms of Service are effective as of February 7, 2026 and govern your use of Mail On Deck.

Thank you for using Mail On Deck!