Privacy Policy

Privacy Policy

Effective Date: February 7, 2026
Last Updated: February 7, 2026

Mail On Deck ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://mailondeck.com and use our temporary email services (collectively, the "Service").

By accessing or using our Service, you acknowledge that you have read, understood, and agree to be bound by this Privacy Policy. If you do not agree with the terms of this Privacy Policy, please do not access the Service.

Definitions

For the purposes of this Privacy Policy:

  • "Service" refers to the temporary email service provided by Mail On Deck, accessible via https://mailondeck.com
  • "You" or "User" refers to any individual or entity accessing or using our Service
  • "Personal Data" means any information relating to an identified or identifiable natural person
  • "Cookie" means a small text file placed on your device by your web browser to store preferences and track activity
  • "IP Address" means the unique numerical label assigned to your device when connecting to the internet
  • "Temporary Email Address" means the disposable email address generated by our Service for temporary use
  • "Device" means any internet-connected device such as a computer, smartphone, tablet, or other device used to access our Service

Information We Collect

Information We DO NOT Collect

Mail On Deck is designed with privacy as a core principle. We do NOT store:

  • Your IP address
  • Personal identification information (name, physical address, phone number)
  • Permanent email addresses (unless you register for premium features)
  • Email content beyond the temporary retention period
  • Browsing history or personal communications

Information We Collect Automatically

When you use our Service, we may automatically collect certain non-personally identifiable information, including:

  • Browser Information: Browser type, version, and language preferences
  • Device Information: Operating system, device type, and screen resolution
  • Usage Data: Pages visited, time spent on pages, clickstream data, and interaction with Service features
  • Technical Data: Date and time stamps, referring/exit pages, and number of clicks
  • Cookie Data: As described in the Cookies section below

This information is collected solely to:

  • Maintain and improve the functionality of our Service
  • Analyze usage trends and optimize user experience
  • Detect and prevent fraud and abuse
  • Ensure security and proper operation of the Service

Information for Premium Users (If Applicable)

If we offer premium features in the future, we may collect:

  • Email address (for account authentication and billing purposes only)
  • Payment information (processed securely through third-party payment processors)
  • Account preferences and settings

How We Use Your Information

We use the automatically collected information for the following purposes:

  1. Service Provision: To provide, maintain, and improve the temporary email Service
  2. Analytics: To analyze usage patterns, track trends, and gather demographic information in aggregate form
  3. Security: To detect, prevent, and address technical issues, fraud, and abuse
  4. Optimization: To enhance user experience and optimize Service performance
  5. Legal Compliance: To comply with applicable laws, regulations, and legal processes
  6. Advertising: To display relevant advertisements through third-party advertising partners

We will never sell, rent, or trade your personal information to third parties for their marketing purposes.


Data Retention and Deletion

Temporary Email Messages

Mail On Deck automatically and permanently deletes all email messages and associated data after a maximum of 24 hours. This is a fundamental feature of our temporary email service designed to protect your privacy.

  • All incoming emails are automatically purged from our servers after 24 hours
  • You can manually delete your temporary email address and all associated messages at any time using the "Delete" button on the homepage
  • Once deleted, emails cannot be recovered

Log Files and Analytics Data

  • Log files containing non-personally identifiable information are retained for up to 90 days for security and analytical purposes
  • After 90 days, log files are permanently deleted or anonymized

Premium Account Data (If Applicable)

  • If you create a premium account, your account information will be retained for as long as your account is active
  • Upon account deletion, we will remove your personal information within 60 days, except where retention is required by law

Cookies and Tracking Technologies

What Are Cookies?

Cookies are small text files stored on your device by your web browser. We use cookies to enhance your experience and enable certain features of our Service.

Types of Cookies We Use

  1. Essential Cookies: Required for the basic functionality of the Service (e.g., maintaining your temporary email session)
  2. Analytics Cookies: Help us understand how users interact with our Service to improve functionality
  3. Advertising Cookies: Used by third-party advertising partners to display relevant ads

Third-Party Cookies

We work with third-party advertising and analytics partners who may set cookies on your device, including:

  • Google Analytics: For website analytics and usage tracking
  • Google AdSense/Ad Networks: For displaying advertisements
  • Other Advertising Partners: As disclosed on our website

These third parties may use cookies to:

  • Track your browsing activity across different websites
  • Serve personalized advertisements based on your interests
  • Measure ad performance and engagement

Managing Cookies

You can control and manage cookies through your browser settings. Most browsers allow you to:

  • Block all cookies
  • Accept only certain cookies
  • Delete existing cookies

Note: Disabling cookies may limit your ability to use certain features of our Service.

To opt out of personalized advertising:

Other Tracking Technologies

We may also use:

  • Local Storage: To store preferences and session data locally on your device
  • Web Beacons: Small graphic images used in conjunction with cookies to track user activity
  • Session Storage: To temporarily store information during your browsing session

Third-Party Services and Advertising

Advertising Partners

Mail On Deck displays advertisements to keep our Service free for users. We partner with third-party advertising networks that may collect information about your browsing activity to serve relevant ads.

Our advertising partners may include:

  • Google AdSense
  • Other ad networks and exchanges
  • Analytics providers

These partners use cookies and similar technologies to:

  • Deliver ads based on your prior visits to our website or other websites
  • Measure ad effectiveness
  • Provide aggregate reporting

Third-Party Links

Our Service may contain links to third-party websites, products, or services. We are not responsible for the privacy practices or content of these third-party sites. We encourage you to review the privacy policies of any third-party sites you visit.

Third-Party Service Providers

We may engage trusted third-party service providers to assist with:

  • Website hosting and maintenance
  • Analytics and performance monitoring
  • Advertising and marketing services
  • Payment processing (for premium features, if applicable)
  • Customer support services

These service providers have access only to the information necessary to perform their functions and are obligated to maintain confidentiality.


Information Sharing and Disclosure

We do not sell, trade, or rent your personally identifiable information to third parties.

We may share information in the following circumstances:

With Service Providers

We may share non-personally identifiable information with trusted third-party service providers who assist us in operating our Service, subject to confidentiality agreements.

For Legal Compliance

We may disclose information if required to do so by law or in response to:

  • Valid legal processes (subpoenas, court orders, legal requests)
  • Requests from government authorities
  • Protection of our rights, property, or safety
  • Protection of the rights, property, or safety of our users or the public
  • Prevention of illegal activity, fraud, or abuse

Business Transfers

In the event of a merger, acquisition, bankruptcy, or sale of assets, user information may be transferred to the successor entity, provided they agree to uphold this Privacy Policy.

With Your Consent

We may share information with third parties when we have your explicit consent to do so.

Aggregate Information

We may share aggregated, non-personally identifiable information with third parties for analytics, research, or marketing purposes.


Data Security

Our Security Measures

We implement reasonable physical, technical, and administrative safeguards to protect your information, including:

  • Encryption: Use of SSL/TLS encryption for data transmission
  • Access Controls: Restricted access to information on a need-to-know basis
  • Secure Servers: Hosting on secure, regularly maintained servers
  • Regular Monitoring: Ongoing security monitoring and threat detection
  • Data Minimization: Collection of only necessary information

Limitations

While we strive to protect your information, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security of your information. You acknowledge and accept that:

  • You use the Service at your own risk
  • Unauthorized third parties may unlawfully intercept or access transmissions or data
  • We are not liable for security breaches beyond our reasonable control

Your Responsibility

You are responsible for:

  • Maintaining the confidentiality of any account credentials (if applicable)
  • Notifying us immediately of any unauthorized access
  • Using the Service in accordance with our Terms of Service

Your Privacy Rights

General Rights

Depending on your location, you may have the following rights:

  1. Right to Access: Request information about the data we hold about you
  2. Right to Correction: Request correction of inaccurate information
  3. Right to Deletion: Request deletion of your information
  4. Right to Restriction: Request limitation of how we process your data
  5. Right to Object: Object to our processing of your information
  6. Right to Data Portability: Receive your data in a portable format
  7. Right to Withdraw Consent: Withdraw consent for data processing at any time

GDPR Rights (European Economic Area)

If you are located in the European Economic Area (EEA), you have additional rights under the General Data Protection Regulation (GDPR):

  • Lawful Processing: Your data is processed fairly, lawfully, and transparently
  • Purpose Limitation: Data is collected for specified, legitimate purposes only
  • Data Minimization: We collect only necessary information
  • Accuracy: We maintain accurate and up-to-date information
  • Storage Limitation: Data is retained only as long as necessary
  • Integrity and Confidentiality: Your data is processed securely

To exercise your GDPR rights, please contact us at support@mailondeck.com

CCPA Rights (California Residents)

If you are a California resident, the California Consumer Privacy Act (CCPA) provides you with specific rights:

  1. Right to Know: Request disclosure of:
    • Categories of personal information collected
    • Categories of sources from which information is collected
    • Business or commercial purposes for collecting information
    • Categories of third parties with whom we share information
    • Specific pieces of personal information collected
  2. Right to Delete: Request deletion of personal information we have collected
  3. Right to Opt-Out: Opt out of the sale of personal information (Note: We do NOT sell personal information)
  4. Right to Non-Discrimination: We will not discriminate against you for exercising your privacy rights

To exercise your CCPA rights, please contact us at support@mailondeck.com

We will respond to your request within 30 days.

CalOPPA Rights (California Residents)

Under the California Online Privacy Protection Act (CalOPPA), California residents have the right to:

  • Know what personal information is being collected
  • Know whether their personal information is sold or disclosed and to whom
  • Say no to the sale of personal information (Note: We do NOT sell personal information)
  • Access their personal information

International Data Transfers

Mail On Deck may transfer, store, and process your information in countries other than your country of residence. These countries may have data protection laws that differ from those of your country.

By using our Service, you consent to the transfer of your information to countries outside your country of residence, including countries that may not provide the same level of data protection.

We take reasonable steps to ensure that your information receives adequate protection in accordance with this Privacy Policy and applicable laws.


Children's Privacy

Our Service is not intended for children under the age of 13 (or the applicable age of digital consent in your jurisdiction). We do not knowingly collect personal information from children under 13.

If you are a parent or guardian and believe your child has provided us with personal information, please contact us at support@mailondeck.com. We will promptly delete such information from our systems.


Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. Changes will be effective immediately upon posting to this page.

We will notify you of material changes by:

  • Updating the "Last Updated" date at the top of this Privacy Policy
  • Posting a notice on our homepage
  • Sending an email notification (if you have a premium account with us)

We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.

Your continued use of the Service after changes are posted constitutes your acceptance of the updated Privacy Policy.


Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us:

Mail On Deck

We will respond to your inquiry as promptly as possible, typically within 5-7 business days.


Additional Information

Do Not Track Signals

Some browsers include a "Do Not Track" (DNT) feature. Our Service does not currently respond to DNT signals. However, you can control cookies and tracking through your browser settings as described in the Cookies section.

External Links Disclaimer

Links to external websites are provided for your convenience. We do not endorse or control the content, privacy practices, or security of third-party websites. Visit external links at your own risk.

Accuracy of Information

We strive to maintain accurate information in this Privacy Policy. However, we do not warrant the completeness, accuracy, or reliability of any information provided.


By using Mail On Deck, you acknowledge that you have read and understood this Privacy Policy and agree to its terms.


This Privacy Policy is effective as of February 7, 2026 and governs your use of Mail On Deck services.